Interactive marketing is a customer-oriented approach to marketing that engages the user and requires their participation. The most popular forms of interactive marketing content are polls, surveys, quizzes and games. This type of content can help you drive awareness, engage your audience, generate high-converting leads, convert to sales, or nurture brand loyalty.
Let’s take a look at the four types of interactive content that are most likely to bring you results.
Polls & surveys
Polls and surveys are probably the simplest and oldest form of interactive marketing. They’re a great way to get in touch with your audience, but despite their simplicity, you can use them in several different ways to help you build a genuine connection with your followers.
The easiest and most straightforward way to use polls and surveys is to ask your audience or customers for opinions about your product, service or content.
Source: Twitter
For example, many content creators run regular polls to inform their content creation strategy.
Source: Twitter
While many marketers use polls as part of their content creation process, it doesn’t have to be the only way to engage with your audience or customers.
You can use polls to obtain relevant statistics from your industry and later turn them into a valuable source of unique content that will boost your authority in the business field.
Source: Twitter
Of course, polls don’t have to be all work and no play — if your brand relies on aligning with your customer’s lifestyle, values and interests, you can always use entertaining content to nurture friendly relationships.
Source: Twitter
If you have any doubts on whether polls draw engagement, you can see the number of votes, likes and retweets in each screenshot. Even though the likes and retweets are often low, the number of people who voted in the polls is much higher, showing that polls really do engage your followers.
Incorporating polls in your content marketing strategy is pretty much a breeze — polls are a regular feature on both Facebook and Twitter, and it only takes a few clicks to create them.
Contests
Another well-known marketing strategy that still delivers amazing results is the gamification of various contests and challenges.
In terms of content marketing, challenges and photo/video contests are a great way to gather user-generated content that can later be used or repurposed for brand development.
Unless you’ve been living under a rock, you probably remember the famous ALS “Ice Bucket” challenge that managed to raise awareness about a rare neuron disease, engage 17 million participants, and collect $115 million in donations that led to a breakthrough in determining the cause of ALS.
Actors Henry Cavill & Amy Adams do the ALS challenge. Source: YouTube
The ALS awareness campaign challenged people to dump a bucket of ice over their head (or have another person do it to them). Then, participants nominated the next participant — the only way to opt-out of getting showered with ice was to donate money to the ALS Association.
Similarly, you can challenge your audience to a little photo or video contest with a unique hashtag on social media in exchange for a fitting reward. Of course, whatever the topic of the contest is, it has to align with your brand values and product. There’s not much point in organizing a photo challenge depicting the wonders of nature if you’re selling used car parts — but there are plenty of other challenges that would fit splendidly.
Source: National Geographic
In the end, your contest should neither be too easy nor too difficult. You want people to put some time into connecting with you in exchange for a prize or benefit that seems attainable and worthy of the work it requires. You don’t want to frustrate people or make them feel cheated.
A good challenge will bring out people’s natural curiosity and competitive spirit. The better you are at that, the greater your chances of going viral. If your contest is engaging, people will be eager to share it.
Quizzes
You’ve probably procrastinated by doing dozens of absurd quizzes with titles like “Tell us your favorite One Direction member and we’ll tell you which garlic bread you are.” Apart from being addictive and fun, quizzes can also be a great way to boost your content marketing and sell more. How?
Quizzes have high completion and click-to-conversion rates. They satisfy our need for introspection, self-confirmation, recognition and belonging — making them super clickable, convincing and shareable (qualities you definitely want in your marketing content).
For example, you can capture people’s attention by running a quiz on your website or social media, promising they’ll discover something about themselves (ideally, something relevant to your brand). The results they get can direct them towards a landing page or collect their email address in exchange.
But, don’t think that quizzes are only good for retailers and entertainment websites. This type of interactive content is also a great way to reach out to business clients. By identifying the unique challenges of your B2B buyers, you can create quizzes that offer them practical, customized solutions in the form of quiz results.
Interactive websites
Interactive websites engage and inspire your potential customers to explore content in a way regular blog posts don’t. Take, for example, this piece of sponsored content in The Washington Post.
Source: The Washington Post
The National Association of Realtors published an article with the goal of reaching their target market of first-time homebuyers. As the younger generation is more cautious and skeptical about purchasing real estate, realtor marketers knew they had to step up their game.
Source: The Washington Post
And the article itself does feel like a game, constantly requiring the reader’s attention and interaction. (For example, there’s an interactive infographic.) Content sections are intertwined with relevant survey questions about personal experiences, opinions and expectations.
Source: The Washington Post
Apart from reaching a skeptical audience with content that responds to their common complaints and questions, the survey was also a way to help realtors gather data about their ideal customer.
Source: The Washington Post
While interactive websites require extra work and time in development, that investment pays off. Try it on yourself — even if you’re not a first-time home buyer, did you feel compelled to check out the article anyway? Exactly. A great interactive website encourages visitors to explore, click and read(!) your content.
Key takeaway
As the digital sphere grows more personalized, interactive content is becoming the norm. Software developers are keeping up, providing marketers with tools that turn interactive content creation from a daunting task into a 10-minute routine.
If you decide to dedicate more time and resources to this type of content marketing, keep in mind the reward: more pageviews and more conversions. Why not give it a try?